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    Unable to access edit pages

    Hi all! 

    For the last 24hrs whenever I try and edit some of the pages on my site I get a notification saying " This page isn’t working. If the problem continues, contact the site owner. ERROR 400". This is happening predominantly on the manage appointment pages.

    I need to edit the automated email replies and am not sure what to do. Any suggestions please?

    Thanks in advance.

    1 ACCEPTED SOLUTION

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    Moderator
    Moderator
    Solution

    Re: Unable to access edit pages

    Hi @TjRjn,

     

    Welcome to the Community!

    With "appointment pages", it sounds like you are working on the Websites + Marketing plan. We haven't had any reports lately of access to the editing features. We suggest you try logging in from a private/incognito browsing window, or clearing the cache of your browser. If you're still not able to access, please call GoDaddy customer support so they can check your connection to the servers. 

     

     

    TLH - GoDaddy | Community Moderator
    Supporting you at x.co/247support

    View solution in original post

    4 REPLIES 4
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    Super User II
    Super User II

    Re: Unable to access edit pages

    @TjRjn 

     

    400 errors are typically generated when a connection to the host can't be made. There are several things that could be causing this on a shared server - malware, someone abusing resources, etc.

     

    The best option here would be to call in and see if a Hosting Support GoDaddy Guide can give you some more insight into the issue and suggest a resolution.



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    Highlighted
    Moderator
    Moderator
    Solution

    Re: Unable to access edit pages

    Hi @TjRjn,

     

    Welcome to the Community!

    With "appointment pages", it sounds like you are working on the Websites + Marketing plan. We haven't had any reports lately of access to the editing features. We suggest you try logging in from a private/incognito browsing window, or clearing the cache of your browser. If you're still not able to access, please call GoDaddy customer support so they can check your connection to the servers. 

     

     

    TLH - GoDaddy | Community Moderator
    Supporting you at x.co/247support

    View solution in original post

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    New

    Re: Unable to access edit pages

    Thanks for the hints. I decided to clear the cache etc. and it is all working again now 🙂

    Highlighted
    New

    Re: Unable to access edit pages

    Cleared the cache as you suggested and all fixed now. Thank you. 🙂