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    Website builder-built site not mobile friendly when DNS forwarding involved

    I have both a Godaddy-parked domain name and a website built with Godaddy's Website Builder.

    I have enabled forwarding for my domain to the website.

    I have also "published" the website to that domain name in the Website Builder.

     

    If I access the website via its native (Website Builder) url (<longname>.godaddysites.com), it renders nicely (responsive) on mobile browsers.

     

    If I access it via the domain name (that is forwarded to that website), it doesn't render correctly (i.e. it shows the desktop version on the mobile browser).

     

    Do I need to do something else?

    2 REPLIES 2
    Employee
    Employee

    Re: Website builder-built site not mobile friendly when DNS forwarding involved

    Hi @rameshpai

    Thanks for posting the question!  

     

    Could you please send me a private message with your domain name and your shopper ID?  I haven't heard of anyone having these issues before and would love to dig in deeper.

    New

    Re: Website builder-built site not mobile friendly when DNS forwarding involved

    I'm having this exact same problem from 2017, what is the URL/link where I can figure this out? Or please message me ?