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500 internal server error after installing new app

Trying to install a web stat tool for our website (Piwik), followed installation procedures, made sure compatibility is up to date however when trying to run it the first time I am getting a '500 internal server error'. Is there an error log I can view to see what is causing it?

1 REPLY 1
Employee
Employee

Re: 500 internal server error after installing new app

If this is cPanel hosting, it saves a file error_log in the folder where the error happened. You might need to look in your public_html folder or the folder you installed the app to.