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Applications missing from cpanel

Good morning,

 

When I log into my godaddy cpanel to install coppermine to my gallery the majority of my applications are now missing, all I get is the below, is there any reasons they have gone missing? I have contacted godaddyhelp on twitter they have just told me to ring up the support team, my sisters has also gone the same too.  Thanks

 

godaddy.JPG

7 REPLIES 7
Super User II
Super User II

Re: Applications missing from cpanel

@JulesUK2709 

 

Based on the screen capture you are showing, you are currently filtered to the "popular" applications - If you switch to "All" is the application there?

GoDaddy Pro User - Managing over 300 WP Sites

Re: Applications missing from cpanel

No, it's still the same - just wordpress and no others. 

Highlighted
Super User II
Super User II

Re: Applications missing from cpanel

@JulesUK2709 

 

Just wondering how you are getting to that screen - I have a few different cPanel accounts I have access to and I can't seem to find that exact screen

GoDaddy Pro User - Managing over 300 WP Sites

Re: Applications missing from cpanel

Just the "Applications" link on the side of the screen,

Super User II
Super User II

Re: Applications missing from cpanel

@JulesUK2709 

 

Could you post the entire screen you are seeing - feel free to edit the image to hide any personal information - I'm not seeing and "applications" link that shows similar to what you are showing in any of the cPanel accounts I have access to - I wonder if it is something like a business cPanel account 

GoDaddy Pro User - Managing over 300 WP Sites

Re: Applications missing from cpanel

image 1.JPGimage 2.JPGimage 3.JPG

Community Manager
Community Manager
Solution

Re: Applications missing from cpanel

Hi @JulesUK2709. Thanks for posting. This is actually a screenshot of one of our older Web Hosting accounts. As you may know, this older hosting product will eventually be retired. Due to this and the fact that the majority of the applications that were available were not the most recent versions (they couldn't be because the hosting platform no longer supported them) we've removed them from the quick install area. If you wish to install an app that's not in the list, you would need to do so manually. Sorry Man Sad

 

JesseW - GoDaddy | Community Manager | 24/7 support available at x.co/247support | Remember to choose a solution and give kudos.