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Bought GoCentral Business Deluxe plan. Why doesn't it come with cPanel?

New to Godaddy.

Why would I not have a Cpanel?

I have a domain name. (not bought at godaddy)

Domain has been pointed to IP by domain name owners.

Wordpress theme has been purchased through themeforest by client.

Would like to upload purchased wordpress theme. Cpanel does not exist.

Do not want to use Godaddy web builder.

Purchased Go Central business deluxe. Was this the wrong package to buy?

Is there another step I am missing other than having name pointing to Godaddy account?

Thank you for any advice.

1 REPLY 1
Moderator
Moderator

Re: cpanel

Hi @x--x88, thanks for posting.

If you purchased a GoCentral plan, it is the GoDaddy website builder. The website is only managed through the building tools. It does not include cPanel and other files or WordPress themes cannot be uploaded to it.

If you do not want to use the GoCentral website builder and would like to use WordPress, you will want to contact Support for assistance with changing your plan. They can be reached through any of the numbers on this page:

https://www.godaddy.com/contact-us.aspx

 

Gary - GoDaddy | Community Moderator
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