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Can't access to cpanel, webmail subdomain. It redirects me to my main website

Hello everyone.


I was having some problems trying to enter to my cpanel admin page or webmail.
Since I had godaddy hosting I used to enter to my cpanel or webmail trough my subdomain or but, as I wrote before, now when I enter to that site instead of shows me the login page shows me the index page (

I've called to GoDaddy team but they didn't give me a solution for this.


My DNS Configuration is this one:




 And as you can see, shows me my index page.






I already know that I can enter using this url or, but those url use ports different from port 80, and as the most of time I am in my work and have a firewall so I can't access due to ports restriction.


Anyone can help me with this matter?? Thanks


Hi @motorlat,


Thanks for posting. Unfortunately, due to cPanel updates there is no other workaround for port 80, sorry for the confusion.



Lisi - GoDaddy | Community Moderator | 24/7 support available at | Remember to choose a solution and give kudos.

Hey @Lisi thanks for your reply.

What is weird is that I have another domain pointing to the same hosting and I can enter to cpanel and webmail using port 80.