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Cannot switch PHP to 7.1

I have setup a new business hosting account and when I attempt to switch to PHP 7.1 I receive the following errors.  This is a brand new installation.  Any thoughts?  I have switched on a previous hosting account without any issues.  I did reset the install and have the same issue.  It does not even allow me to make a selection from the drop down list.  Thanks in advance!
 
[Errno 2] No such file or directory: '/var/lve/php_native_ver.dat'5.4 e - -
5.5 e - -
5.6 e - -
7.0 e - -
7.1 e d -
native e - s
 
3 REPLIES 3
New

Re: Cannot switch PHP to 7.1

Even I have the same Issue now, I switched from Shared Hosting to Business Hosting and cpanel won't let me set php version.

Employee
Employee
Solution

Re: Cannot switch PHP to 7.1

If you encounter this issue you should call hosting support.

New
Solution

Re: Cannot switch PHP to 7.1

I called the customer support and they fixed it in an hour.