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Email Issues!

I recently started using GoDaddy as a host. Everything was going great, until I found out I wasn't receiving any emails. I can setup and send emails, but not receive them. I have deleted the account and re-created it many times, but have the same issue every time. Any help is much appreciated!

1 ACCEPTED SOLUTION

@tetryl 

 

I'm assuming your domain is at GoDaddy - You would go to https://dcc.godaddy.com and find your domain and select manage DNS, then I would add a cname.

Host = mail points to = @

 

Then remove the current MX records and add a new one for mail.YOURDOMAIN.COM

 

If you post a screen capture I can confirm you have it set correctly.

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3 REPLIES 3
Super User IV

@tetryl 

 

You need to add / adjust the MX record for your domain to point to your server.

I am a GoDaddy End User - Just Like You
Check out my site! | I currently manage over 300 WordPress Websites
* Please note that I offer free advice on this forum. Thank You Info If you would like personalized help, please contact me. Otherwise, please ask your question in the proper forum so the answer can assist EVERYONE in the community and not just you. Thanks! *

Once your issue is resolved,
please be sure to come back and click accept for the solution

Get Better Support on the Community Boards!
Etiquette When Asking for Help from the Community

How do I do this?

@tetryl 

 

I'm assuming your domain is at GoDaddy - You would go to https://dcc.godaddy.com and find your domain and select manage DNS, then I would add a cname.

Host = mail points to = @

 

Then remove the current MX records and add a new one for mail.YOURDOMAIN.COM

 

If you post a screen capture I can confirm you have it set correctly.

I am a GoDaddy End User - Just Like You
Check out my site! | I currently manage over 300 WordPress Websites
* Please note that I offer free advice on this forum. Thank You Info If you would like personalized help, please contact me. Otherwise, please ask your question in the proper forum so the answer can assist EVERYONE in the community and not just you. Thanks! *

Once your issue is resolved,
please be sure to come back and click accept for the solution

Get Better Support on the Community Boards!
Etiquette When Asking for Help from the Community

View solution in original post