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Error - "You Don't Have a Hosting Plan"

Why this message is showing when I've bought Linux Hosting.

"You Don't Have A Hosting Plan."

8 REPLIES 8

Re: Error - "You Don't Have a Hosting Plan"

hello
i need help please
I purchased the plan Ultimate Linux Hosting with cPanel
and when i click manage i see "you don't have a hosting plan"
please help what's problem

Highlighted
Anonymous
Not applicable

Re: Error - "You Don't Have a Hosting Plan"

Hi @sumitchu,

what is your domain name?

Re: Error - "You Don't Have a Hosting Plan"

any help please

i have recorded a video of the problem please help me

https://youtu.be/lhODDXtEAcs

 

waiting for help

Re: Error - "You Don't Have a Hosting Plan"

I have the exact same problem.

Re: Error - "You Don't Have a Hosting Plan"

same

 

I think this has to do with the new account, but it shows Status: Initialize Account for three days now.

Anonymous
Not applicable

Re: Error - "You Don't Have a Hosting Plan"

Hi @Kultchecker

have you checked your email for an activation email? It could be in your junk mail. If you continue to have problems please contact support directly. 

 

In the middle of moving home so apologies for spare replies, though support are always there for you. 

Thank you. 

Re: Error - "You Don't Have a Hosting Plan"

There were several emails like the bill or confirm email address ... , I opened them all. There is no such thing as an activation email. I got the same problem as the other 2 guys here. It shows I have no hosting plan although I bought one on Saturday. 

Anonymous
Not applicable
Solution

Re: Error - "You Don't Have a Hosting Plan"

Hi @Kultchecker,

you would be best getting in touch with support to sort out this issue.