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    albarjeeltech
    New
    ‎09-28-2019 12:10 AM
    ‎09-28-2019 12:10 AM

    FTP doesnt work

    When i open my ftp and put my credential i get this error

    Status: Waiting to retry...
    Status: Resolving address of ftp.xxxxxx
    Status: Connection attempt failed with "EAI_NONAME - Neither nodename nor servname provided, or not known".
    Error: Could not connect to server

     

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    1 ACCEPTED SOLUTION
    PL281
    Super User IV
    Super User IV
    ‎09-28-2019 03:52 AM
    ‎09-28-2019 03:52 AM

    @albarjeeltech 

     

    It sounds like you don't have ftp.domain.com configured in the DNS

     

    You have a couple of options

    1) Add a CNAME or A record for FTP pointed to your server

    2) Use the IP address of the server

    3) Use domain.com for the host

    I am a GoDaddy End User - Just Like You
    Check out my site! | I currently manage over 300 WordPress Websites
    * Please note that I offer free advice on this forum. Thank You Info If you would like personalized help, please contact me. Otherwise, please ask your question in the proper forum so the answer can assist EVERYONE in the community and not just you. Thanks! *

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    please be sure to come back and click accept for the solution

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    View solution in original post

    3 REPLIES 3
    PL281
    Super User IV
    Super User IV
    ‎09-28-2019 03:52 AM
    ‎09-28-2019 03:52 AM

    @albarjeeltech 

     

    It sounds like you don't have ftp.domain.com configured in the DNS

     

    You have a couple of options

    1) Add a CNAME or A record for FTP pointed to your server

    2) Use the IP address of the server

    3) Use domain.com for the host

    I am a GoDaddy End User - Just Like You
    Check out my site! | I currently manage over 300 WordPress Websites
    * Please note that I offer free advice on this forum. Thank You Info If you would like personalized help, please contact me. Otherwise, please ask your question in the proper forum so the answer can assist EVERYONE in the community and not just you. Thanks! *

    Once your issue is resolved,
    please be sure to come back and click accept for the solution

    Get Better Support on the Community Boards!
    Etiquette When Asking for Help from the Community

    View solution in original post

    albarjeeltech
    New
    In response to PL281
    ‎09-29-2019 06:39 AM
    ‎09-29-2019 06:39 AM

    how can Add a CNAME or A record for FTP pointed to your server

    PL281
    Super User IV
    Super User IV
    In response to albarjeeltech
    ‎09-29-2019 06:51 AM
    ‎09-29-2019 06:51 AM

    @albarjeeltech 

     

    When you go into the domain manager https://dcc.godaddy.com you can select your domain and manage DNS and add it there

    I am a GoDaddy End User - Just Like You
    Check out my site! | I currently manage over 300 WordPress Websites
    * Please note that I offer free advice on this forum. Thank You Info If you would like personalized help, please contact me. Otherwise, please ask your question in the proper forum so the answer can assist EVERYONE in the community and not just you. Thanks! *

    Once your issue is resolved,
    please be sure to come back and click accept for the solution

    Get Better Support on the Community Boards!
    Etiquette When Asking for Help from the Community