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Hosting Restoration Charges Paid: Website still not live after 90+ Hours

My website hosting expired and have no backup that's why I had to pay $150 to restore the site. The customer representative told me that i will take 24-72 hours to get this thing done, but a website isn't live even after 90+ hours. Just wanted to ask even after paying such a heavy restoration amount, do I still have to wait for more than the given time frame? Idk what are you guys actually doing