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How long does installation take?

Hi

 

I am trying to setup a managed wordpress site but the progress bar has been stuck from an hour. is this normal or has something crashed?

1 ACCEPTED SOLUTION
Moderator
Moderator

Hey @arshasw,

 

The issue you're describing sounds specific to your customer account. You'll need to contact our live support for further assistance with resolving the pending install status of WordPress. Because this is a public forum, none of the members here in the community will have direct access to your account to help resolve this issue.
 
You can contact our 24/7 phone support team for immediate assistance at any of the numbers listed here. If you don't wish to call, you can reach out to our chat support team. They are available Monday – Friday, 5 am to 6 pm (GMT/UTC -7) on our US Help Page.
  
CG - GoDaddy | Community Moderator
24/7 support available at x.co/247support

View solution in original post

1 REPLY 1
Moderator
Moderator

Hey @arshasw,

 

The issue you're describing sounds specific to your customer account. You'll need to contact our live support for further assistance with resolving the pending install status of WordPress. Because this is a public forum, none of the members here in the community will have direct access to your account to help resolve this issue.
 
You can contact our 24/7 phone support team for immediate assistance at any of the numbers listed here. If you don't wish to call, you can reach out to our chat support team. They are available Monday – Friday, 5 am to 6 pm (GMT/UTC -7) on our US Help Page.
  
CG - GoDaddy | Community Moderator
24/7 support available at x.co/247support

View solution in original post