Hello,
i'm writing here because i find the online chat help has been offline for me for many months ! i don't know if everybody have the same issue or not !!!
i have constant problem with my hosting that I/O Usage always shoot up to 100% on any change i do in any of the websites. i have deluxe hosting with 3 word presses working on it, and not even going through that high traffic anyway ! but whatever change i do it always shoot up the I/O usage to 100% and all sites completely stop responding as well as the physical memory !
i have no idea why but even when the online chat was working some months ago they changed something but it didn't help.
i need help.... been really disappointed that i cannot do real updates on the website because i always lose the effort i do when it stops working
you can check website www.royalsafari.net , www.ananastours.com mainly this 2
check them up or analyse what's the issue
Solved! Go to Solution.
Typically, there are a only a few things that will cause this:
As you can see, there are a lot of different things it could be and these are the most likely culprits. You should really contact phone support to see if they can give you a more in-depth look at your particular issue or hire a professional that can get it sorted for you.
Once your issue is resolved,
please be sure to come back and click accept for the solution
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It is possible either your site or an email account has been hacked on your portion of the shared server. What type of hosting do you have specifically? When did the issue begin?
You sites may need a bigger server to operate properly as well. It could be a lot of things. Can you give us some more information?
Once your issue is resolved,
please be sure to come back and click accept for the solution
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Etiquette When Asking for Help from the Community
unfortunately i don't have more info what could be the problem, i've looked everywhere and tried every solution, i have this issue since months and i scanned the sites and files multiple times with no result.
i've been looking a lot into it and i still don't understand, and i can't even work on the sites because for example i edit a page with visual composer normally like every1 except when i try to save the changes no matter big changes or small the I/O and physical memory shoot up to 100% and freezes all of the website and occasionally i lose the changes i've done
i'm more than happy to give you access if you wanna look it up yourself coz i have no clue !
Typically, there are a only a few things that will cause this:
As you can see, there are a lot of different things it could be and these are the most likely culprits. You should really contact phone support to see if they can give you a more in-depth look at your particular issue or hire a professional that can get it sorted for you.
Once your issue is resolved,
please be sure to come back and click accept for the solution
Get Better Support on the Community Boards!
Etiquette When Asking for Help from the Community