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I can't see my website through hosting IP

why is this happening, i'm not exactly new in uploading / creating a website from a fresh hosting but why is this happening on my hosting. I even use the wordpress application inside to install but it still showing the default page of godaddy even though I already deleted that files.

 

I already cleared my cache and even use flushdns if that helps.

 

one more thing, I am always waiting for the chat support to go online to ask for help on this but it's already been 3 days I didn't even see the chat to light up.

4 REPLIES 4
Employee
Employee

Re: I can't see my website through hosting IP

Hello @pld0922!

 

Thank you for posting. It sounds like you're trying to view your website by typing the IP address in your address bar. Is that right? You won't be able to see your website this way unless you have a dedicated IP address. Otherwise, you need to enter the domain name to reach your site. 

 

Regarding chat, they are only available Monday - Friday. So if you're trying to access chat on the weekends, they will not be available. 

 

Heather - GoDaddy | Community Moderator
24/7 support available at x.co/247support

Re: I can't see my website through hosting IP

https works, http doesn't.

 

 https://ip/~username/

 

Can we get http working again please, Heather?

New

Re: I can't see my website through hosting IP

Similar problem with my domain

https://www.burningbite.com/

Highlighted
Moderator
Moderator

Re: I can't see my website through hosting IP

Hi @saii,

 

Welcome to the Community!

 

While your domain is registered with us, your website does not appear to be hosted here. You will need to contact your current hosting provider to determine the best way to reach their servers. 

 

 

TLH - GoDaddy | Community Moderator
Supporting you at x.co/247support