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I cannot access Cpanel and all my hosted websites are down

All of our hosted websites are down from ealry morning today (24th July 2018). When I try to go to a website it gives an error message that "This Site Can't Be Reached (ERR_CONNECTION_TIMED_OUT)" and I can not access my Cpanel too. It shows and error message and asks me to try again. I have reached out to your techincal support team, they told me that its a known issue and they are working on a fix with in 24 to 72 hours. However, we have 400 to 500 customers using our website and placing an order (Ecommerce website) on a daily basis. We can't run our business without website for 24 to 72 hours. This is hinderence to our business. Please do the needful and fix this issue ASAP. this is really really URGENT!!!!! Ticket ID: 36588431

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Re: I cannot access Cpanel and all my hosted websites are down

We are having similar issues. Our website is super super slow! Cpanel sometimes load or sometimes gives us Internal Error 532. They just tell us that the parent server has high usage and they are working on it. This has been happening since the 23rd. 😕