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Helper I

Install Gallery v3 mysql database hostname, localhost doesn't work

Hi I'm trying to install gallery v3 on my site but I can't find the database i created's hostname. localhost does not work. Thanks for any help.

16 REPLIES 16
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Super User III
Super User III

Re: Install Gallery v3 mysql database hostname, localhost doesn't work

@erik33 

 

If you got to MySQL Databases in the cPanel admin is the database listed. Localhost "should" work

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Helper I

Re: Install Gallery v3 mysql database hostname, localhost doesn't work

localhost doesn't work. I had godaddy a long time ago and back then the hostname was something like fsffvfd.secureserver.net

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Super User III
Super User III

Re: Install Gallery v3 mysql database hostname, localhost doesn't work

@erik33 

 

Can you post a screen capture of what you are getting - and could it be a user / permissions issue

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Helper I

Re: Install Gallery v3 mysql database hostname, localhost doesn't work

uh oh.pngdata.png

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Super User III
Super User III

Re: Install Gallery v3 mysql database hostname, localhost doesn't work

@erik33 

 

Can you show the settings for Gallery where the database information is set (feel free to block out the password)

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Helper I

Re: Install Gallery v3 mysql database hostname, localhost doesn't work

root.png

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Super User III
Super User III

Re: Install Gallery v3 mysql database hostname, localhost doesn't work

@erik33 

Based on your previous screen you need to do 

mikelevinhome for the user and levingallery fro the database

and the password is whatever you setup when you created the database - if you don't remember is you should be able to reset the password from the screen where you got the screen capture in cPanel

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Helper I

Re: Install Gallery v3 mysql database hostname, localhost doesn't work

When I try that I get this error.not working.png

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Super User III
Super User III

Re: Install Gallery v3 mysql database hostname, localhost doesn't work

@erik33 

 

In cPanel file manager you should be able to view the error log in the root of the site and see what the error is

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Helper I

Re: Install Gallery v3 mysql database hostname, localhost doesn't work

Theres too much info on the logz.

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Super User III
Super User III

Re: Install Gallery v3 mysql database hostname, localhost doesn't work

@erik33

If you look at the last line or two it should be time stamped for today and that should tell you what the error is
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Helper I

Re: Install Gallery v3 mysql database hostname, localhost doesn't work

nothing related to mysql etc... is on the logs. Its all file uploads.

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Super User III
Super User III

Re: Install Gallery v3 mysql database hostname, localhost doesn't work

@erik33

The error log may not say anything about MySQL but it will tell you what the 500 error is referring to as in it may be something for out of memory or a missing file or something else
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Helper I

Re: Install Gallery v3 mysql database hostname, localhost doesn't work

How about we start from scratch? Can you link me to the right database creator?

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Super User III
Super User III

Re: Install Gallery v3 mysql database hostname, localhost doesn't work

@erik33
When you are in cPanel you can do a search for database and select my SQL database wizard
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Helper I

Re: Install Gallery v3 mysql database hostname, localhost doesn't work

You have created a MariaDB/MySQL database named “gallerynew”.

then when i click submit i get this error

 

A fatal error or timeout occurred while processing this directive.

click show and:

 

 

Template::Exception:
	[TYPE]=[undef]
	[INFO]=[Mysql::get_privileges_on_database(HASH(0x38a2770)) failed: The system user “tmvwtvyfg8vh” does not control a MySQL user named “admin”.
]
	[TEXT]=[

]
 at cpanel.pl line 1078.
	cpanel::cpanel::cptt_exectag("/usr/local/cpanel/base/frontend/paper_lantern/sql/wizard3.htm"..., 1) called at cpanel.pl line 4411
	cpanel::cpanel::run_standard_mode() called at cpanel.pl line 879
	cpanel::cpanel::script("cpanel::cpanel", "./frontend/paper_lantern/sql/wizard3.html.tt") called at cpanel.pl line 322

 

I set all folders to 777 with filezilla that didn't help.