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Issue with cPanel

Hello Godaddy Team, 

I need your help, One of our cpanel email having and issue,

Mail Delivery Failure, Returning to the sender,

I have made a request in,

They say the need a original mail and I send the mail,

but when I send the original copy of email, they always send me back asking the original copy,


What wrong with your support..

Every time I call in hosting and email support they do hang up the phone..


Please response on our need.. dont just market as.. 

when avail your service you said 24/7 support but now that we need help.. you are unable to response,,