I have a Windows hosting account which has 5 domains associated with it and have purchased a Linux Hosting account under the same account. I now need to transfer the old domains from the Windows hosting to the Linux hosting.
I also need to setup the domains to point to the new /public_html/website_name folder on the Linux hosting account. I can't find out how to do that in the new cPanel!
Solved! Go to Solution.
Hi @MagiTrick. Thanks for being part of GoDaddy Community!
Moving from one platform to another can be tricky. For what you're trying to do, I would suggest the following steps:
(Assuming you have a Plesk Windows and cPanel Linux account)
Does anyone else in the community have additional suggestions to aid in a smooth transition?
We have a Classic Linux Hosting account and Cpanel one. We would like to transfer our websites (around 5 websites) hosted within Classic Linux to Cpanel. Will it have the same process as this one? I'm kind of new to this thing.
When I attempt to change my domain in gateway.godaddy.com
I encounter a problem that is linked to another account domain
This is the error message that I face:
REQUEST_FAIL:RION_ELEMENT_UNIQUENESS_VIOLATION::main_domain::xxx.com already in use. [EXISTING_ACCOUNT_UID]xxxxxxxx-xxxx-xxxx-xxxx-xxxxxxxxxx
Since the days I have been trying to contact via chat support, but seem it's closed
Please help me solve the problem of party officials
Note that I can not contact technical support over the phone, because I do not speak English well pronunciation
Have you tried some of the suggestions previously posted in this discussion already?
If you're still seeing indications of your domain in use while trying to apply it to your new hosting plan, you'll have to reach out to our live support via phone or chat so they can help investigate into what is causing this. Since this is a public discussion forum, no one here is going to have access to the account.
@cobra, if anyone is able to help you here then you are likely to get better help if you create a new question. My guess is that that the domain name has been used elsewhere so anything you can say about the previous use will likely help.
That's such a great answer. Is there any way to get Godaddy technicians to move my domains for me from Plesk to CPanel? I was seriously misguided during the migration from Godaddy's previous hosting platform to my choice of Plesk of CPanel. I obviously made a HUGE mistake choosing Plesk. I've already made the Linux purchase and have 27 days left on my Plesk hosting. I'm asking because an experienced GoDaddy technician could probably do this without sifting through manuals and forums, and even better, without error. Otherwise, is there a step by step migration procedure that I can follow?