cancel
Showing results for 
Search instead for 
Did you mean: 
Go to solution
Highlighted

Moved domain from one account to another and cPanel email doesn't work now

Yesterday endpointit.com transferred from one account to another account of godaddy and found emails, cpanel and ebdpointit.com website not working

1 REPLY 1
Community Manager
Community Manager
Solution

Re: Cpanel Mails

Hi @Anujaparalikar. Thanks for being part of GoDaddy Community! When you move a domain from one account to another, DNS information is not transferred. You'll likely need to manually update the domain's zone file to point to your hosting again. If this is for a cPanel account in our system, you can see the proper DNS settings here. Hope that helps. If not, feel free to provide more information. Others in the community may be able to provide you with additional suggestions.

 

JesseW - GoDaddy | Community Manager | 24/7 support available at x.co/247support | Remember to choose a solution and give kudos.