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My website www.julazproperties.com is down

 
Ola
1 ACCEPTED SOLUTION
Employee
Employee

Hey @Omoduyilemi!

 

After doing a quick search on your domain name it does look like you registered your domain name with GoDaddy, but currently your website is pointing to another provider 'Steadfast'.

 

If you have web hosting with GoDaddy, you should be able to find your server ip address depending on which hosting platform you have.

1) cPanel: https://www.godaddy.com/help/what-is-my-websites-ip-address-in-my-linux-hosting-account-16112?

2) Plesk: https://www.godaddy.com/help/what-is-my-websites-ip-address-in-plesk-hosting-16113?

 

To update your DNS records you can follow this guide: https://www.godaddy.com/help/change-an-a-record-19239

 

If you need additional help, you're more than welcome to live chat or give GoDaddy a phone call. GoDaddy is available 24/7 to assist you with your needs.

 

I hope this information is helpful!

 

Have an awesome day!

 

 

Tyler - GoDaddy | 24/7 support available at x.co/247support |

View solution in original post

1 REPLY 1
Employee
Employee

Hey @Omoduyilemi!

 

After doing a quick search on your domain name it does look like you registered your domain name with GoDaddy, but currently your website is pointing to another provider 'Steadfast'.

 

If you have web hosting with GoDaddy, you should be able to find your server ip address depending on which hosting platform you have.

1) cPanel: https://www.godaddy.com/help/what-is-my-websites-ip-address-in-my-linux-hosting-account-16112?

2) Plesk: https://www.godaddy.com/help/what-is-my-websites-ip-address-in-plesk-hosting-16113?

 

To update your DNS records you can follow this guide: https://www.godaddy.com/help/change-an-a-record-19239

 

If you need additional help, you're more than welcome to live chat or give GoDaddy a phone call. GoDaddy is available 24/7 to assist you with your needs.

 

I hope this information is helpful!

 

Have an awesome day!

 

 

Tyler - GoDaddy | 24/7 support available at x.co/247support |

View solution in original post