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Privacy Error when trying to access specific files on server

I am using my web hosting account to host a few zip files for some clients to download via direct links to the files. So far, this method of downloading the zip files has worked perfectly, by using the direct link (ex., however there are two specific files on my server that I cannot access, when I go to their direct links, I am given a privacy error. Is this a known issue or is there a solution? 


Depending on the type of server if it is linux this would apply to file permissions.



Mike L. | WebPro

All the zip files in the directory I made for them have the same permissions.

what about the directory itself? 

Mike L. | WebPro

The directory where the zip files are located has the permissions 0755, and every zip file within it has 0644.