I created a WordPress site (hosted at GoDaddy) about 6 months ago and have had very few issues and not so many visitors to it.
I got an email yesterday about reaching my resource limits and I had no idea what that meant.
All of a sudden today, the site is gone, and access to email is gone.
This is the error when I try to access my website via a web browser:
"You don't have permission to access / on this server.
Server unable to read htaccess file, denying access to be safe
Additionally, a 403 Forbidden error was encountered while trying to use an ErrorDocument to handle the request."
I have now "chatted" with support and they said I either need to upgrade for $150 or clear up some resources, but gave me no help on how to do so. When I explained to the representative that I couldn't even access the WordPress site to remove plugins or clear up resources, they referred me to hosting support via phone. Well, I'm expecting a 49 minute hold time, so I thought I'd check in here.
Is this typical? Shouldn't I have some way to access my WordPress site to delete some plugins and/or clear up space in email, etc? And when I tried to access my email, it acts like there is no email set up, when I have 3 specific addresses within my domain. My cPanel is there, some information is there and it does seem to have the wordpress active, but not functioning (I can see a preview of the site within the installatron applications folder).
I have never dealt with a WordPress site through GoDaddy before and I had no idea I could run into these type of problems.
Any help or information would be great!
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