SSL Error - You must use an IP address that is on the server.

[ServerOK]

When i install SSL in cpanel, i get error

> You must use an IP address that is on the server. “160.153.128.35” is not bound.

The domain i am trying to install SSL is

exxondigital.eu (+ subdomains: autodiscover, cpanel, mail, webdisk, webmail, www)

This domain is hosted on godaddy cpanel server with IP address 160.153.128.35

Any idea why this error ?

[charminglygeeky]

Hi @ServerOK, 

Thanks for posting in our forums. Looks like you were able to resolve your issue. I checked your SSL setup using SSLShopper and there appears to be no issues. You can view it here. 

[ServerOK · Accepted solution]

The problem was with one of the DNS entry (autodiscover) was not pointed to the server. Created new A record for autodiscover and it worked.