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Site can't be reached on mobile connected at the same network, works on desktop always

I am presenting an issue with my clients in my reseller account.

 

The issues with those hosting are that when multiple mobile devices are connected at the same network (same wifi) and all the devices (could be only 2) try to reach one of the clients domains, one or some devices get the error "time out" or "this site can't be reached".

 

I already tested with differents internet provider, in a differents location, with differents mobile devices and have the same problem.