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This site can’t be reached after installing wordpress

I have CPanel Deluxe hosting account, after I Installed wordpress, I couldn't login to the website and here is the error message I got. Is there anything that I am supposed to change or do? Thanks


This site can’t be reached

The webpage at might be temporarily down or it may have moved permanently to a new web address.

Super User III
Super User III

Re: This site can’t be reached after installing wordpress

Hey there @jimmysyf 


Typically, that's a DNS issue that causes that. Try some of the below methods and you may be able to correct it. If none of it works, you would need to call phone support or contact live chat.


Simple Methods To Fix Err_Name_Not_Resolved Error


Depends on which cause created it, use an appropriate solution will help to fix the error immediately. However, if you can’t determine the cause, you can try all methods for sure, there is no harm at all.


However, before getting started, I would recommend you to check your internet connection to make sure it’s connected and works fine. Sometimes, it’s just disconnected. You also need to verify your website address and make sure you wrote correctly without any spelling mistake.


Remove All Cookies, Cached Files To Resolve Err_Name_Not_Resolved Error


Many DNS issues may happen on Google Chrome browser, and remove cookies & cached files is a good method to fix them. As I mentioned above, the Err_Name_Not_Resolved error could be caused by DNS issues. So applying this solution may help to resolve the error.


To remove all cookies and cached files on your Google Chrome browser, copy the below code:


And paste into the address bar and then press the Enter key on your keyboard. Next, just select options follow the image below and click on the “Clear browsing data” button.


Clear All Google Chrome Cookies And Cached Files


Flush DNS Cache And Renew Your IP Address To Fix Err_Name_Not_Resolved Error


According to reports from Google Chrome help forum, this is a good method to fix the Err_Name_Not_Resolved error, and many experts suggested it. It’s very easy to follow, just type a few simple Command Prompt commands.


To get started, open Command Prompt program as an Administrator by pressing Ctrl + X and then press A and choose “Yes” to launch the Command Prompt program with administrative privileges.


Command Prompt Administrator


Or you can click on the Windows start logo at the bottom-right corner, type cmd.exe, right-click on it and select “Run as Administrator”. Both methods work at the same – there would be no different.


Run as Administrator


After launching the Command Prompt program, type these commands in it, one by one:

ipconfig /flushdns > Enter.

ipconfig /renew > Enter.

ipconfig /registerdns > Enter.

With these commands, it will automatically erase all old DNS cache, renew your IP address and DNS servers.


Administrator: Command Prompt


Set Google’s DNS Or OpenDNS As Your Default DNS Server


If two above methods could not help you to fix the Err_Name_Not_Resolved error, then I would suggest you to change your DNS servers from default information of ISP to be Google’s DNS or OpenDNS.

To change your DNS servers, go to Control Panel and then choose Network and Sharing Center.


Network and Sharing Center


Look at the left side and choose “Change adapter settings”.


change adapter settings


Right-click on your current connected network adapter and select Properties.


Network Connections


Scroll and find “Internet Protocol Version 4 (TCP/IPv4) and then double-click on it.


Choose “Use the following DNS server addresses”, enter your Preferred and Alternative DNS servers, then click “OK” to save the changes. As you can see, I used Google’s DNS service as my DNS servers. You can choose to use it or any other third-party DNS services as you want.


How to change DNS servers on Windows?

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