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Trouble Logging into Filezilla

Good Evening all,

 

I am having trouble logging into filezilla.

This is the error i'm getting. 

GoDaddy Help.png

 

1 ACCEPTED SOLUTION

@wrford63, thanks for reaching out!  

 

It appears that you are having a 530 critical login error.  This basically is the message that appears when you enter in the wrong credentials into FileZilla.  Please make sure your;

 

HOST  - (either website or hosting IP address),

USERNAME - FTP username (usually cpanel username)

PASSWORD - FTP password (generally cpanel password)

PORT - 21

 

are correct.  You can review these inside your cPanel under the 'files section' with a button called FTP Accounts.  Hope this helps!

William Sullivan - GoDaddy | Community Moderator
24/7 support available at x.co/247support
P.S. - If you find my answer helpful, please feel free to give kudos.

View solution in original post

1 REPLY 1

@wrford63, thanks for reaching out!  

 

It appears that you are having a 530 critical login error.  This basically is the message that appears when you enter in the wrong credentials into FileZilla.  Please make sure your;

 

HOST  - (either website or hosting IP address),

USERNAME - FTP username (usually cpanel username)

PASSWORD - FTP password (generally cpanel password)

PORT - 21

 

are correct.  You can review these inside your cPanel under the 'files section' with a button called FTP Accounts.  Hope this helps!

William Sullivan - GoDaddy | Community Moderator
24/7 support available at x.co/247support
P.S. - If you find my answer helpful, please feel free to give kudos.

View solution in original post