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    Venoly12312
    New
    ‎05-10-2018 05:00 AM

    Wp admin not working

    Hi there,

     

    I was using this site over a year( venoly.com) and using WordPress hosting. But suddenly the WP-ADMIN didn't open, i just came my host center (here) nothing show can't understand why this happen. Can you please help me. How can i get my files and site bacK? My site is down now. Thanks for your help

     

    Best Regards

    Raphael Badouch

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    1 REPLY 1
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    Super User II Super User II
    Super User II
    ‎05-10-2018 02:57 PM
    Solution

    Re: Wp admin not working

    @Venoly12312

     

    When I try to visit your site I get "venoly.com’s server IP address could not be found."   Is it possible that you did not renew your website hosting package?  Is your payment information accurate in your account?

     

    I would contact GoDaddy Support pronto to find out what happened.  Getting sites restored is a time limited thing and the sooner you contact them and find out why your site is off line the better your chances of getting this resolved and possibly restored.

     

    HTH! 😉

     

    Judith
    "Many of life's failures are people who did not realize how close they were to success when they gave up." ~Thomas Edison

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