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account suspended incident 43251657

Hello,
What is godaddy support email to respond the emails?
I am a customer for at least10 years, you were able to let me know about this issues before put my domains or hosting in “ Account Suspended”, this has generated a big problem with my clients.

I just delete the plugin:
<em><b>
/public_html/perucourier.com/wp-content/updraft
/application_backups
</b></em>

Please can you check is every thing is ok or I need to do anything

Silvia

1 ACCEPTED SOLUTION
Super User 2020

@silviacorrea 

 

We are end users here in the community - You need to reach out to GoDaddy either via chat phone to address this.

 

As an aside - I'm guessing you are hosting multiple clients on one cPanel account. I can tell you from a technical perspective I do not recommend doing this as all the sites are in one "sandbox" so if something happens to one site  - they are ALL affected.

I am a GoDaddy End User - Just Like You
Check out my site! | I currently manage over 300 WordPress Websites
* Please note that I offer free advice on this forum. Thank You Info If you would like personalized help, please contact me. Otherwise, please ask your question in the proper forum so the answer can assist EVERYONE in the community and not just you. Thanks! *

Once your issue is resolved,
please be sure to come back and click accept for the solution

Get Better Support on the Community Boards!
Etiquette When Asking for Help from the Community

View solution in original post

1 REPLY 1
Super User 2020

@silviacorrea 

 

We are end users here in the community - You need to reach out to GoDaddy either via chat phone to address this.

 

As an aside - I'm guessing you are hosting multiple clients on one cPanel account. I can tell you from a technical perspective I do not recommend doing this as all the sites are in one "sandbox" so if something happens to one site  - they are ALL affected.

I am a GoDaddy End User - Just Like You
Check out my site! | I currently manage over 300 WordPress Websites
* Please note that I offer free advice on this forum. Thank You Info If you would like personalized help, please contact me. Otherwise, please ask your question in the proper forum so the answer can assist EVERYONE in the community and not just you. Thanks! *

Once your issue is resolved,
please be sure to come back and click accept for the solution

Get Better Support on the Community Boards!
Etiquette When Asking for Help from the Community

View solution in original post