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cPanel credentials incorrect after renewing hosting

I recently renewed my hosting account after it expired (the site went offline, but after I renewed it was put back online). I went to login with my previous username and password but they were incorrect. I reset my password but it still said that it was incorrect.

 

Please don't suggest that I don't know my username and password. I know for sure they are correct.

 

 

1 REPLY 1
Helper V

@EngineerofStuff

 

Hi there,

Sounds like your system reset your password and user name. Just enter your user name and password again in the system files..... no use trying to fight with a program, we will loose.

 

Computers are not human..... they dont care if we feel this or that way. If we are not telling a program what to do, it is not going to budge.

Take care

Mrsroadrunner Photography