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    vijay8804
    Getting Started
    ‎08-18-2018 11:03 PM
    ‎08-18-2018 11:03 PM

    cPanel, database and file manager all are empty since week

    All of our websites are down since monday. All websites are showing 404 not found.

     

    Screenshot_2018-08-19 404 Not Found.png

     cPanel is full of errors

     

     

    Screenshot_2018-08-19 cPanel - Main.png

     

     

    File manager directory is empty

     

    Screenshot_2018-08-19 cPanel File Manager v3.png

     

     

    Database is showing error.

    Screenshot_2018-08-19 phpMyAdmin.png

     

     

    Now its been week all of our website is showning 404 not found error. When it will get fixed? I talked with customer executive 5 times. Everyone is giving different reasons, developer issue, maintainence blah blah... and wait for another 48 hours, if issue is not solved then call again. I am premium business hosting customer (3 years). When this problem will get solved?

    Product:
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    1 REPLY 1
    Lisi
    Moderator
    Moderator
    ‎08-24-2018 03:17 PM
    ‎08-24-2018 03:17 PM

    Hi @vijay8804,

     

    Thanks for posting. It looks like we were experiencing hosting issues that day but they have since been resolved. If you're still having trouble please contact support.

     

    Lisi - GoDaddy | Community Moderator | 24/7 support available at x.co/247support | Remember to choose a solution and give kudos.