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i can't access to my account

i can't access to my cpanel anymore and I can't define the real reasons.

2 REPLIES 2
Super User III
Super User III

Re: i can't access to my account

@Publicible 

 

What is your URL?



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Moderator
Moderator
Solution

Re: i can't access to my account

Hi @Publicible,

 

Welcome to the Community!

The first thing is to check that the domain is properly directed to the hosting plan. Have there been any changes to the DNS on the domain lately? Second most common cause is an expired domain. While you have not listed the domain, please be sure it is active in your account.

 

 

TLH - GoDaddy | Community Moderator
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