Hey there @FiveApples,
First, I'm neither backed or employed by GoDaddy.
Second, it sounds like you had a bad experience.
I've purchased several domains through that service. Some have been similar experiences to yours, but most went off without a hitch.
Sorry you had a horrible experience, but there's nothing that anyone on this forum can do to help you out other than empathize with you. We're NOT GoDaddy employees, so we don't have access to your account information and we can't do anything for you. The only way you will get a resolution to your issue is to contact phone or chat support and try to work it out that way.
I am a GoDaddy End User - Just Like You
* Please note that I DO NOT answer private messages. Please ask your question in the proper forum so the answer can assist EVERYONE in the community and not just you. If you contact me via PM for help, I will give you a price quote for my personal services. Thanks! *
Once your issue is resolved,
please be sure to come back and click accept for the solution