Thank you for your post. Domain Buy Service has a 30 day lifespan for the services. However, if you have not yet setup the offers for the domains our DBS team may be able to apply that credit towards a new purchase of the services or may refund the entire purchase amount back to you.
Without knowing the exact details of the situation it will be hard to determine why the request was closed. Please contact our customer services department for our agents to review your concern.