@creatively Thanks for the ideas. Unfortunately, my services are not "picked up". I give them over the phone while they are shopping or at their residence at an agreed-upon time. They are done on the fly, so no scheduling is used. The appt. feature is not appropriate either.
If the developers could at least allow shipping charges to be set to ZERO, we could use that option. The "FREE SHIPPING" wording would go away and during checkout it would show 0.00.