Managed wordpress file backups only 7 days - trying to restore file back to 30days before.

Hi 

 

I was trying to restore file back to 30days before. However, only 7 days backups is available the site. Database 30 days backups is as normal. Other wordpress sites are normal. 

 

does anyone have the same issue. Please let me know how to fix it.

Thanks

 

Regards,