So, after dealing with this for about an hour, I'm giving up. Example of what Chat Window keeps doing over and over... Oct. 5, 2:13 pm Let's get you some help! Please tell us what you need. renew Expert help is available! Chat: about 30 minutes Trying to connect you... Something has gone wrong. Let's try that again. We're so sorry! How would you like to reconnect? Chat: about 31 minutes Call us: about 22 mins
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Man, attempting to contact Godaddy is an exercise in patience and frustration. Last week, I called twice and hung up after 30 mins in queue. On Tuesday of last week the IVR connection was so bad I could not hear the prompts. "Did she ask me to enter something? I heard "press #?"... Last week, each day (after updating Chrome) I attempted to use Chat but the Chat button always showed "Chat Loading". This morning, chat button showed "Chat Loading" again, but about 10 minutes later, a chat window appeared. It asked me my issue, then placed me in a "Chat: about 13 minutes" queue. I waited, then chat disconnected: "We're so sorry! How would you like to reconnect?" I haven't dealt with airlines in a while, but I have to say Godaddy Customer Care - "Jeebus!" Just as I was typing this, Chat window disconnected again "Somethign has gone wrong. Let's try that again. We're so sorry, how would you like to reconnect. Chat: about 20 minutes." My place in queue is getting longer and longer, it's going the wrong way.... Again, now my chat wait is 24 minutes....
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