Hi all, I've implemented SSL on 3 of my websites... and ever since I've experienced a dropped in sales and traffic. When I try to access my https sites on my mobile phone (using mobile data, not wireless), I would sometimes get timeout errors. And I believe this is the cause of the drop in traffic and sales. Initially, I thought I was the only one till I saw the below discussion at downdetector: Can Go Daddy investigate on this serious issue, please? I am losing lots of customers and revenue because of this!!! If not, I have to refund on all my SSL certificates and go with other company.
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Hi Heather! Thank you for the response. Yes, the cPanel is hosted in GoDaddy's servers - North America servers. Through the chat support, I was told to either get the SSL UCC certificate OR change the add-on domain to the primary domain and install the standard SSL. I did the first option by purchasing the SSL UCC, but I realise it isn't what I wanted as all my URLs that's using the ucc certificate would be shown. I require privacy here. So I got a refund and opt back for the stnadard SSL cert. I changed the primary domain and manage to get the standard SSL certificate installed. The problem now is, there's another add-on domain that I may want to convert it to https but it is again hosted at the very same server. I did try again and still get that error message. Any help?
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