Unfortunately I do not find in the terms and conditions of service the point where clearly mentioned that I must call by phone to make the cancellation and in any case, if it is confirmed that the contract was made in electronic form legally the cancellation must also be electronic. Thank you very much for your response GaryA, but I am not satisfied and I do not generate any solution. I will take the right to create a legal appointment to a Godaddy representative in Argentina to discuss this issue personally. Thanks also.
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I had a fairly simple billing problem, but in Godaddy Argentina they told me they can not solve it. On April 2, 2018 buy a domain in .com and .net, the next day consider a better option, and also buy the domain .com and .net, canceling the purchase made "HOURS" before. Effectively the cancellation occurs, but they do not refund the money since they indicate me recently that "ONLY" the money is reimbursed if I took the job of calling by phone to an operator of Godaddy Argentina for "WARNING" that he had canceled the product and required the return within 30 days, however Godaddy.com "YES" immediately sells the same domain to another interested party, charging the same product again. Personally I use your products more than 10 years ago. In Godaddy.com they are "MASTERS" in technology and automation of sales of web services, promotions, combos and updates for people with a click to buy and keep buying and adding services and promotions until Check Out! I have a hard time believing that all its infrastructure in technology and software can not automatically accept a cancellation of a product "UNLESS TELEPHONICALLY ADVISED". I am sorry. I can not believe them. It just sounds like cheating and / or scam. All this comment is simplified in a reference of abuse of power of Goddady.com against its customers, since it was more important to earn USD 25 Additional, than to lose a client who has more than 20 registered and active domains for so many years. It's a shame they have such dishonest policies and operators in Godaddy Argentina. If you want to verify it, the purchase references are as follows: # 1288529708 - 04/02/2018 - $ 331.48 ARS # 1288079827 - 02/04/2018 - $ 331.48 ARS
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