--- title: Unified Inbox for All Business Messages - GoDaddy Conversations description: Streamline your communications across channels with GoDaddy Conversations. Respond faster to customers with chat widgets and AI suggestions. Start for Free with GoDaddy! image: https://img1.wsimg.com/cdnassets/transform/4470ad2d-6711-492e-93a1-8f052859a83e/FOSMO-94702_Conversations-New-Tier-Launch --- # Conversations Unified Inbox ## Manage all your business communications on one device. Get a unified inbox to simplify communication with customers, plus an optional business phone line managed from your smartphone. - Give customers confidence in your business. - Streamline communications across channels. - AI-suggested content boosts consistency. - Respond faster to customers with chat widgets. Credit card required. Subscription will auto-renew. ## Available Plans ### Essentials #### Summary Get a streamlined unified inbox for your business so you can manage messages across platforms. #### Pricing - **Price:** Annual Plans - $2.99/mo - **Price:** Monthly Plans - $4.99/mo #### Features - Unified inbox for all your messages - Connect and manage up to 3 email accounts - Connect and manage up to 2 social media accounts - Generative AI tools for efficient customer communication - Website chat widgets to engage with customers in real time [Start for Free](https://salesproducts.api.godaddy.com/v1/pl/1/package/buy/nes-conversationsessentialsfreetrial?itc=slp_conversations&term=12%3AMonth) ### Deluxe #### Summary Get a local phone number with SMS capabilities, plus a unified inbox and AI chat tools. #### Pricing - **Price:** Annual Plans - $6.99/mo - **Price:** Monthly Plans - $12.99/mo #### Features - Everything in Essentials plus: - Local phone number builds trust in your area - Make and receive calls, plus receive texts. $19 one-time business registration fee required to send text messages - Manage your business phone line directly from your existing smartphone - Connect 2 additional email accounts (5 total) - Connect 3 additional social accounts (5 total) - Launch and manage social ads - Unified Support Chatbot (BETA) - Unified Support Chatbot unifies individual chatbots into a single assistant to handle chat messages. Gain control over the knowledge sources Airo uses for answers. [Start for Free](https://salesproducts.api.godaddy.com/v1/pl/1/package/buy/nes-conversationsdeluxefreetrial?itc=slp_conversations&term=12%3AMonth) ### Ultimate #### Summary Get a toll-free number, like 800 or 888, with voice and SMS capabilities, plus advanced ecommerce bots. #### Pricing - **Price:** Annual Plans - $9.99/mo - **Price:** Monthly Plans - $16.99/mo #### Features - Everything in Deluxe plus: - Connect 3 additional email accounts (8 total) - Connect 3 additional social accounts (8 total) - Toll-free number to boost your brand by looking more established - Free business registration required to send text messages [Start for Free](https://salesproducts.api.godaddy.com/v1/pl/1/package/buy/nes-conversationsultimatefreetrial?itc=slp_conversations&term=12%3AMonth) ## Unified Inbox ### Streamline communications and save time * Easily view, organize, and reply quickly to messages and voicemails from multiple communication channels in one place * Manage messages across key social platforms like Facebook and Instagram without signing into multiple apps * Connect your email to Conversations to stay on top of your emails, along with all your other messages * Connect to the WhatsApp Business Platform to receive customer messages directly to your unified inbox ## Conversations is the right call With a unified inbox and optional business phone number, GoDaddy Conversations helps you grow. Get a free trial ^, then as low as / mo ## Frequently asked questions ### What is GoDaddy Conversations? Did it replace Smartline? Yes, SmartLine is replaced by Conversations mobile app. Conversations helps small businesses with the following features. Unified Inbox: It helps entrepreneurs manage all of their communication channels, including calls, text messages, Microsoft 365 email and social media – Facebook and Instagram in one place, eliminating the need to switch between different platforms. Business Phone Number: Get a separate phone number for your business to keep your personal and professional communications separate. ### What is Unified Messaging? Unified Messaging enables one platform to integrate communications from various channels into one user interface where they can be viewed, responded to and accessed without the user having to switch between multiple applications. Conversations offers a unified inbox to access all messages across key platforms like voice, text, Microsoft 365 email and social media like Facebook and Instagram. ### Can I use the app with either an iOS or Android phone? Yes. Conversations is available on both iOS and Android apps. ### What calling and texting capabilities do I have with my Conversations second number, and what are the plan limitations? With your Conversations business number, you can receive texts, pictures, and documents (PDF, DOCX, TXT), and calls from the app —including international numbers—so you don’t have to share your personal number with customers. To send texts, you’ll need to be on a paid plan with a verified business. Registering a local number requires a one-time $19 fee, while toll-free number registration is free. Your subscription includes a generous amount of calls and texts, and most users do not exceed these limits; details can be found in our . While you can receive calls from any number, you can only make outbound calls to U.S. phone numbers at this time. For more information, see . ### Can I use my current number with the Conversations app? Yes. You can port or transfer your existing number over to Conversations from your current carrier. After you purchase Conversations, you will need to contact a GoDaddy Guide at (480) 463-8835 to begin the number transfer process. More details on how the process works can be found . ### Can I get a second phone number for personal use? Of course! Conversations Business Call & Text is designed for business, but it can be used for non-business purposes. A second phone number is great for little league coaches, listing items for sale online, and more. ### Does Conversations use my phone plan's minutes? You can choose whether you want to make and receive calls on Conversations through an internet connection (mobile data/wifi connection) or by connecting your business number to your personal cellular number. Data and calling rates may apply without unlimited data or calling plan.