Website Security and Backups Help

Change my cache level

After you set up your Web Application Firewall (WAF), you'll get protection and speed optimization due to our high performance caching. Since the WAF helps speed up your website, you may see improvements in your SEO.

  Required: If you purchased Website Security after 11/14/2023, scroll down to find a new procedure.

GoDaddy offers four caching options. Curious about which one is best for your website? Check out this table:

Caching LevelRecommended Site TypePage Caching TimeRedirects (301/302) Caching TimeNot Found (404) Caching TimeRespects Caching Headers
EnabledStatic websites, no dynamic content and infrequent updates.180 minutes180 minutes4 minutesNo
Minimal CachingNews portal, blogs or sites with content updated daily and no user sessions.8 minutes15 minutes2 minutesNo
Site CachingeCommerce, forums, membership sites and custom applications.180 minutes180 minutes4 minutesYes
DisabledNon-public facing websites or websites using external CDNs.1 minute*10 minutes1 minuteYes

Change my caching level

  1. Go to your GoDaddy product page.
  2. Under Website Security and Backups, next to the Website Security account you want to manage, select Manage.
  3. Under Firewall, select Details.
  4. Select Settings.
  5. Select Performance.
  6. Choose the caching level you want to use, and then select Save Caching Level.
    Save Caching level

  Required: If you purchased Website Security after 11/14/2023, please use the following procedure.

Change my caching level

There is no need to change the caching level on the newest version of the firewall. The caching level is automatically set to 'Site Caching' which will respect the cache control headers enabled on the server for your site.

Cache-Control headers

Cache-Control headers are made up of a set of directives which indicates what resources should be cached, how long they should be cached for, and who should cache the resource.

More information on cache-control headers and how to use them can be found here.

More info

  • If you're having caching issues, make sure you're using the correct caching level, and then check out Troubleshoot cache issues.
  • No matter which cache level you choose, static files will be cached for 3 days. This is done to prevent certain kinds of DDoS attacks.

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