Checking MX Records in the Workspace Control Center

There are a variety of factors that affect sending and receiving email. MX records are among them. You need to have the correct MX records to get your email.

You can verify that you have correct settings for your MX Records in the Workspace Control Center. If your current settings are incorrect, we will provide you with the correct settings for your POP or IMAP email account.

For more information on adding or editing MX Records, see Administrar DNS . If you're working with the Email Control Center, please see Checking Your MX Record Settings in the Email Control Center. If you're seeing an alert about MX errors, please see ¿Por qué aparece en mi cuenta de correo electrónico Configuración Pendiente: Error MX?

To Check Your MX Records

  1. Inicia sesión en tu Administrador de cuenta.
  2. Haz clic en Correo electrónico.
  3. Next to the account you want to change, click Launch.
  4. From the Tools menu, click Server Settings. Your MX records display.

NOTE: Any changes made to the MX record on the domain can take up to 48 hours to propagate.

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