Customer Support

Jennifer Bourn

16 tips to earn client referrals and create raving fans

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Kevin Wood

How to use Facebook Messenger for your business

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Caroline Barker

4 ways to wow with social media customer service

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John Jantsch

Using new technology to support conversational marketing

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Brenda Barron

10 KPIs to monitor back office productivity

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Amanda Larson

5 international business practices to adopt in America

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Jennifer Bourn

14 tips for successful web design projects

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Jennifer Bourn

How to sell website support as a must-have service

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Jennifer Bourn

Automated customer service: How to leverage automation to create a remarkable client experience

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Lisa Stambaugh

3 customer service and communication principles for web designers and developers

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Derek Miller

5 ways to show customer appreciation this Thanksgiving

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Jennifer Warren

3 ways AI is greasing the wheels of eCommerce consumer behavior

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Kayse Melone

Transforming retail returns into positive post-purchase experiences

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Jennifer Bourn

Selling website maintenance plans? Don’t make these 8 big mistakes.

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Tom Rankin

3 awesome WordPress customer support plugins to bring a smile to your clients’ faces

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Kristina Romero

10 customer service rules every web professional should follow

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