Customer Support

Kevin Wood

How to use Facebook Messenger for your business

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Brenda Barron

Greetings that boost engagement on chatbots

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Laura Messerschmitt

Your voice matters — and helps make GoDaddy better

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John Jantsch

Using new technology to support conversational marketing

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Brenda Barron

10 KPIs to monitor back office productivity

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Amanda Larson

5 international business practices to adopt in America

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Jennifer Bourn

14 tips for successful web design projects

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Jennifer Bourn

Automated customer service: How to leverage automation to create a remarkable client experience

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Kayse Melone

Transforming retail returns into positive post-purchase experiences

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Jennifer Bourn

Selling website maintenance plans? Don’t make these 8 big mistakes.

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Tom Rankin

3 awesome WordPress customer support plugins to bring a smile to your clients’ faces

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Kristina Romero

10 customer service rules every web professional should follow

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Elizabeth Leer

Tips for implementing quality post-sale customer service without being a pest

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Joanne Kaldy

Best practices for online customer service

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Maddy Osman

Should you consider outsourcing customer service for your eCommerce business?

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Raubi Marie Perilli

Measuring customer satisfaction as a service-based business

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