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Add or remove Poynt Smart Terminal users

Managing users on your Poynt Smart Terminal is easy. You can add or remove them from Business Settings. There’s no limit to how many users you can have. Here's how to get it done.


  1. Sign in to your Smart Terminal using an account with Owner permissions.
  2. Tap Settings on the second page of the Smart Terminal home screen.
  3. Select Business Settings.
  4. Next to Business Users, select Add.
  5. Enter the Username, First Name, and Last Name for the new user.
  6. Under User role, select Employee, Manager or Owner.

    Note: Managers and Owners can void and refund transactions. Owners can also issue non-reference refunds, which are not linked to a specific transaction.

  7. Enter a six-digit, number-only Passcode for the user to sign on to the device. Avoid choosing a common passcode (for example, 123456).
  1. Sign in to your Smart Terminal using an account with Owner permissions.
  2. Tap Settings on the second page of the Smart Terminal home screen.
  3. Select Business Settings.
  4. Under Business Users, select the user you want to delete.
  5. Select Delete this employee. This employee is no longer able to use the Smart Terminal.
  6. Note: You can only remove accounts with Employee or Manager permissions by using these steps. Accounts with Owner permissions cannot be deleted.

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