SmartLine Help

Block numbers or calls

With SmartLine, you can block calls from connecting to your business number using the Blocked Numbers feature. You can block numbers from the mobile app or from a web browser.

On the iPhone app, you can block numbers directly from your call history.


  1. Open the SmartLine app.
  2. Swipe left on the conversation thread to reveal the options.
    Swipe left
  3. Tap Block.
  4. On the next screen, tap Confirm Block.
    Confirm Block
  5. When you return to the call history screen, you'll see a blocked icon appear in the top left corner of the thread.
    Blocked numbers

Android

For Android users, phone numbers are added to the block list from the Settings menu.

  1. Launch the SmartLine app.
  2. Touch and hold the conversation to reveal the options in the header.
  3. Tap Block.
    tap blocked numbers
  4. On the next screen, tap Confirm Block.
    Confirm Block
  5. When you return to the call history screen, you'll see a blocked icon appear in the top left corner of the thread.
    Blocked numbers

  1. Go to your GoDaddy product page.
  2. Scroll to SmartLine Phone Services and select Manage.
  3. Select Setup then Blocked Numbers.
  4. Select Add.
  5. Enter the 10-digit phone number you want to block and then select Add.
  6. Note: You don't need to include hyphens or parentheses.

    The phone number will now appear in your Blocked Numbers list.

More info