Workspace Email Help

Change your email forwarding account

You can edit the address that your email forwarding account sends email to. Here's how:

Warning: This article is for editing an already existing forwarding account. For more information, please see: Forwarding options for my Microsoft 365 email address
  1. Log in to your Workspace Email account and open your product. (Need help logging in?)
  2. Click Home.
  3. Click the email address of the forwarding account.
  4. Your next step depends on if you've set up a forwarding account, or if you've set up forwarding copies of incoming email.
    Forwarding accountForward copies of incoming email
    In the To these email addresses: field, edit or enter the new email address(es).Under the additional options, next to Send copy to:, edit or enter the new email address(es).
  5. You can make changes to other settings for this address, as well. The settings available depend on if this is a forwarding account, or if you have set up forwarding copies of incoming email.
    SettingForwarding accountForward copies of incoming email
    Catch-allXX
    SMTP relays per dayX
    SPAM filter behaviorX
    Enable auto replyXX

    Note: You can't change the Plan that this address is associated with. To do that, you will have to delete the account, and set it up as a new address, under a different plan.

  6. Click Save.

Next step

More info