You can always use Web-Based Email to send and receive email messages. But you also can view your email with an email client. To change your POP account to an IMAP account, you must have an email plan that supports IMAP.
You can change to IMAP by changing your existing account or by creating a new one from within your email client. You cannot change the account type for some clients, including Apple Mail, Outlook 2003®, Outlook 2007®, Outlook Express®, and Thunderbird®. To use IMAP with these clients, you must create a new account.
Only our Unlimited Email plan supports IMAP. If you do not have an Unlimited Email plan and you want to use IMAP, you can upgrade your plan.
Upgrading your email account to support IMAP can take up to 24 hours.
You need the names of your incoming and outgoing servers to set up email with a client. Web-Based Email contains this information.
In the client you use to check your email, locate the account settings and enter the following:
NOTE: If you created mail folders in your POP account, you will need to recreate them in your IMAP account.
For information on setting up a new IMAP account see Setting Up Your Email Address with IMAP.
NOTE: As a courtesy, we provide information about how to use certain third-party products, but we do not endorse or directly support third-party products and we are not responsible for the functions or reliability of such products.