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Differences between toll-free and local numbers

When it comes to choosing a business phone number, you have the option between a toll-free or local number. The type of phone number you choose may depend on your business or marketing needs.

Toll-free numbers

You can help your small business look and feel like a larger, more established company with a toll-free number. Your company will appear more reliable and accessible, giving your customers a sense of trust and security. Your marketing can be more memorable with an easy-to-remember toll-free number. You'll also have the flexibility to promote your business across the U.S. because the toll-free area codes aren't bound to any regions or cities. U.S. toll-free area codes include: 800, 833, 844, 855, 866, 877 and 888.

Note: By default, toll-free numbers cannot send SMS messages. Contact our GoDaddy Guides to request SMS sending.

Local Numbers

Local Numbers are useful for marketing to specific cities or area. Many customers take pride in supporting local businesses. A local number shows that you and your customers are part of the same community. However, if you have international customers, a local phone number can also receive calls from outside of the U.S.

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