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Poynt Card Reader Help

Dive in: Poynt Card Reader articles

Here's a list of all Help articles for the Poynt Card Reader. Use it as your guide to learn more about getting the most from your Poynt Card Reader.

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Get started with the Poynt Card Reader
Learn about the product and features

Troubleshoot the Poynt Card Reader
Power problems, sync issues, damage, and more

Using the Poynt Card Reader
Sync with the app, LED lights, and more

Replace hardware and accessories
Exchange or return your device, order replacement items, warranty info

Orders, payments and transactions
Process orders, review payouts, handle refunds and chargebacks


Get started with the Poynt Card Reader

Learn how to order, set up and connect your Poynt Card Reader. (Back to top)

Using the Poynt Card Reader

Sync with the GoDaddy mobile app, learn what the LED lights mean and manage the devices in your account. (Back to top)

Orders, payments and transactions

Process orders and payments, manage your payouts, review transaction reports, and learn how to handle refunds and chargebacks. (Back to top)

Troubleshoot the Poynt Card Reader

Get help with power problems, sync issues, card reader errors, physical damage and more. (Back to top)

Replace hardware and accessories

Learn how to exchange or return your device, order replacement items, and review hardware warranty info. (Back to top)