Dive in: SmartLine all-articles list
Here's a roundup of all SmartLine Help articles. Use it as your guide - from the initial setup to sending text messages.
Discover SmartLine
Learn more about plans, toll free and local numbers, and caller ID
- Differences between toll-free and local numbers
- Compare plans and pricing
- Understanding Caller ID
- Port my phone number
First Steps
Link your smartphone, set up your greetings, business hours and notifications
Using features and changing settings
Learn about reviewing messages, sending texts, making calls and additional greeting options
- Review my voicemail messages
- Send text messages
- Reset my voicemail greeting
- Make calls using the dialer
- Upload a voicemail recording
- Block numbers or calls
- Add a photo to a phone contact
- Change the ringtone for a contact
Find my billing, subscription, and purchase information
Learn more about app store purchases, cancelling your account, and taxes
- When do I get billed for my mobile app store purchase
- View or Cancel my in-app purchase
- Request a refund for mobile app store purchase
- Verify which store is billing me
- Change my number
- Port my number to another provider
- Cancel my phone number
- SmartLine Taxes and Fees
Troubleshooting SmartLine
Learn more about the solutions to the issues you may encounter with the SmartLine app.
- Troubleshoot: SmartLine
- Troubleshoot: Can't access service with social login
- Update my mobile app
- Troubleshoot: Voicemails going to the wrong inbox
- Troubleshoot: Incoming phone calls
- Troubleshoot: Outgoing calls
- Troubleshoot: Text messages
- Troubleshoot: Caller ID
- Troubleshoot: Notifications
- Troubleshoot: Contacts
