Dive in: Browse essential articles

Here's a roundup of all SmartLine Help articles. Use it as your guide - from the initial setup to sending text messages.

Discover SmartLine

Learn more about plans, toll free and local numbers, and caller ID

• Differences between toll-free and local numbers
• Compare plans and pricing
• Understanding Caller ID

First Steps

Link your smartphone, set up your greetings, business hours and notifications

• Link my smartphone
• Record my voicemail greeting
• Set my business hours
• Set my email notifications

Using features and changing settings

Learn about reviewing messages, sending texts, making calls and additional greeting options

• Review my voicemail messages
• Send text messages
• Reset my voicemail greeting
• Make calls using the dialer
• Upload a voicemail recording
• Block numbers or calls
• Turn on Spam Call Filtering
• Add a photo to a phone contact
• Change the ringtone for a contact

Find my billing, subscription, and purchase information

Learn more about app store purchases, cancelling your account, and taxes

• When do I get billed for my mobile app store purchase
• View or Cancel my in-app purchase
• Request a refund for mobile app store purchase
• Verify which store is billing me
• Change my number
• Port my number to another provider
• Cancel my phone number
• SmartLine Taxes and Fees

Troubleshooting SmartLine

Learn more about the solutions to the issues you may encounter with the SmartLine app.

• Troubleshoot: SmartLine
• Troubleshoot: Can't access service with social login
• Update my mobile app
• Troubleshoot: Voicemails going to the wrong inbox
• Troubleshoot: Incoming phone calls
• Troubleshoot: Outgoing calls
• Troubleshoot: Text messages
• Troubleshoot: Caller ID
• Troubleshoot: Notifications
• Troubleshoot: Contacts