Return my Poynt Smart Terminal or Poynt Card Reader

If you decide your Poynt Smart Terminal or Poynt Card Reader isn’t right for your business, you can return it within 30 days of shipment for a full refund. Returned hardware must be in the original condition and include the documentation, cords and accessories that were included in the packaging.

Please contact us if you’d like to initiate a Poynt Smart Terminal or Poynt Card Reader return. Our GoDaddy Guides are here to help.

More info

• If your hardware isn’t working, check out our troubleshooting and repair/exchange info.
• Learn more about what’s covered by the hardware warranty.
• Additional details are included in the Hardware Agreement.